The problem
Tiffin is recalling 1,408 my 2006-2009 allegro bus, my 2007-2009 phaeton and my 2005-2009 zephyr vehicles built on spartan chassis and equipped with putman hitches. Certain trailer hitches may fracture which could result in the loss of the trailer.
The risk
Suspect hitches may develop fractures and subsequent separation may occur, resulting in a vehicle crash, property damage or pedestrian harm.
The fix
Tiffin is working with spartan and spartan is handling the remedy for this campaign (please see 08v-567). The trailer hitch will be replaced free of charge. Owners may contact spartan at 1-517-543-6400 or tiffin at 256-356-8661.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Tiffin dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V069000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.