The problem
Chrysler is recalling 103,409 my 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06V-197 completed (03-04 my) or seat heater elements service replacement (01-02 my). The front seat electric heater elements could overheat.
The risk
Overheating could potentially cause a fire or injury.
The fix
Dealers will replace the front seat heater elements free of charge. The recall began on november 23, 2009. Owners may contact chrysler at 1-800-853-1403.
Contacts
Chrysler recall no. J14. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jeep dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V117000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.