The problem
Chrysler is recalling 42,469 my 2002-2003 jeep liberty vehicles originally sold in or currently registered in salt belt states of connecticut, delaware, iowa, illinois, indiana, kentucky, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia , wisconsin and the district of columbia. The front suspension upper control arm ball joint may experience a loss of lubrication which could lead to corrosion, accelerated wear, and possible separation while driving.
The risk
Failure of the ball joint could result in a loss of steering capability, increasing the risk of a crash.
The fix
Dealers will replace the front upper control arm assemblies free of charge. The recall is expected to begin on or about april 24, 2010. Owners may contact chrysler at 1-800-853-1403.
Contacts
Chrysler recall no. J17. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jeep dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V119000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.