The problem
Crossroads rv is recalling 1,018 my 2005-2009 cross terrain, my 2006-2009 crossforce and my 2006-2008 zinger crossfire travel trailers. These travel trailers fail to comply with the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." The travel trailers were built without rear reflex reflectors.
The risk
Lack of reflectors could lead to reduced visibility of the travel trailer increasing the risk of a crash.
The fix
Dealers will send reflectors and installation instructions to customers. Customers will have the option of installing the reflectors or take their travel trailer to the nearest crossroads rv certified dealer to have the installation done free of charge. The recall is expected to begin during may 2009. Owners may contact crossroads rv at 888-226-7496.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Crossroads dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V136000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.