The problem
Keystone is recalling 11 my 2008 outback loft travel trailers model 27v. The loft roof lift mechanism may not be properly secured.
The risk
If the loft roof lift mechanism is not properly secure and/or used without the safety poles, an increased risk or personal injury and property damage exists.
The fix
Dealers will secure the lift mechanism with different fasteners. The remedy will be performed free of charge. The recall began on june 5, 2009. Owners may contact keystone customer service at 1-866-425-4369.
Contacts
Keystone recall no 09-120. Highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V189000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.