The problem
Mci is recalling 29 model year 2009 d4505 motor coaches manufactured between february and april 2009, equipped with koni shock absorbers. When the coach is moving in rear-rise mode, the tag suspension air springs can generate force that exceeds the maximum allowable tensile strength of the shock absorbers exceeding their design rebound limit.
The risk
This failure could result in separation of the shock absorber from its mounting, causing interference between the upper portion of the suspension and the driveshaft, possibly resulting in a vehicle crash.
The fix
Mci will notify owners and will repair the coaches free of charge. The safety recall began on july 10, 2009. Owners may contact mci at 1-847-285-2000.
Contacts
Mci's recall campaign no. Fcp 329. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mci dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V200000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.