The problem
Daimler trucks is recalling 216 model year 2004 through 2009 thomas built minotour school buses manufactured from february 5, 2003 through july 3, 2008. Vehicles with certain seat back and window combinations may be configured in such a way that the emergency window release mechanism is located outside of the low-force region which fails to conform to federal motor vehicle safety standard no. 217, "Bus emergency exists and window retention and release."
The risk
In the event of an emergency evacuation, improperly located emergency exit release mechanisms may delay evacuation and increase the risk of personal injury to vehicle occupants.
The fix
Daimler trucks will notify owners and repair the buses free of charge. Repairs will be performed by daimler trucks north america. The safety recall began on november 17, 2009. Owners may contact daimler trucks customer support office at 1-336-889-4871.
Contacts
Daimler trucks recall campaign no. Fl-552. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V219000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.