The problem
Jayco is recalling 647 my 2009 jay feather exp and ex-port travel trailers. The screws used to attach the bunk door cables to the bunk doors may be of insufficient length, which could result in the cable becoming detached from the door while the travel trailer is parked and set up with the bunk doors open.
The risk
If this condition is not addressed, it could possibly result in an injury. There is no potential for this situation to occur while the vehicle is being towed.
The fix
Dealers will replace the screws attaching the cables to the bunk door with longer fasteners. The recall began on june 17, 2009. Owners may contact jayco at 1-800-283-8267.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V221000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.