The problem
Keystone is recalling 52 my 2010 passport travel trailers for failing to comply with the requirements of part 567, "certification." These vehicles were manufactured with incorrect axle(s). The axle rating may not match the specifications listed on the federal certification label and the tire and loading label.
The risk
Towing a vehicle with the axle loaded beyond the specified weight rating may result in axle failure leading to poor vehicle handling and an increased risk of a crash.
The fix
Dealers will inspect the axle rating tags, compare to the federal certification label and then if they do not match either replace the axle if under rated or replace the labels if over rated. The remedy will be performed free of charge. The recall began on june 22, 2009. Owners may contact keystone customer service at 1-866-425-4369.
Contacts
Keystone recall no. 09-122. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V228000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.