The problem
Volkswagen is recalling 18,500 my 2009 routan vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 208, "Occupant crash protection." The owner's manual was printed without the fmvss no. 208 Required information explaining that no objects should be placed over the or near the air bag on the instrument panel.
The risk
Any such objects could cause injury to the vehicle's occupants in the event of a crash severe enough to cause the air bag to inflate.
The fix
Dealers will send an owner's manual insert containing the required air bag information for owner installation or dealers will install in the event the owner prefers assistance from the dealer. The recall began on july 31, 2009. Owners may contact volkswagen at 1-800-822-8987.
Contacts
Volkswagen recall no. S6. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V244000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.