The problem
Volkswagen is recalling 14,416 my 2007-2009 touareg vehicles. The fastening struts on the roof edge spoiler can crack, causing the spoiler to become loose and possibly detach from the vehicle without warning, even though initially the spoiler may feel secure.
The risk
If this happens, the spoiler could cause injury by striking persons outside the vehicle or could become an obstacle to other drivers, possibly resulting in a crash.
The fix
Dealers will install reinforcement wedges to the roof edge spoiler free of charge. The recall is expected to begin during august 2009. Owner may contact volkswagen at 1-800-822-8987.
Contacts
Volkswagen recall no.66D6/s5. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V248000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.