The problem
Daimler trucks is recalling 35 model year 2010 mvp-ef and hdx thomas built transit buses manufactured from october 22, 2008 through march 25, 2009 the emergency exit push-out window may be installed improperly resulting in binding of the window.
The risk
In the event of an emergency evacuation, binding emergency exit windows may delay evacuation and may increase the risk of personal injury to the vehicle occupants.
The fix
Daimler trucks will notify owners and repair the buses free of charge. Repairs will be performed by daimler trucks dealerships. The safety recall began on november 5, 2009. Owners may contact daimler trucks toll-free at 1-800-547-0712 or thomas built customer support office at 1-336-889-4871.
Contacts
Daimler trucks recall campaign no. Fl-555. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V287000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.