The problem
Keystone rv is recalling certain model year 2010 recreational vehicles manufactured from may 12 through june 19, 2009. The glass may not be properly adhered to the door in certain michef brand model em925rzt microwave ovens. Only those vehicles with the following michef microwave serial number range 1363901000001 and 1353901000756 are included in the recall.
The risk
The microwave is installed in an overhead cabinet. The glass could fall out and injure a nearby person.
The fix
Keystone rv will notify owners and replace the microwave free of charge. The safety recall began on august 17, 2009. Owners may contact keystone customer service at 1-866-425-4369.
Contacts
Keystone's recall campaign no. 09-123. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V311000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.