The problem
Newmar is recalling certain model year 2003 and 2004 motor homes and recreational vehicle trailers manufactured between march 5, 2002 and april 3, 2003, equipped with certain norcold refrigerators. The coolant solution in these cooling units can escape.
The risk
If a leak occurs and the unit continues to operate, hydrogen gas may be expelled and can be ignited, resulting in a fire, possibly causing serious injury or death.
The fix
Newmar is working with norcold to notify owners and the vehicles will be repaired free of charge. The remedy campaign will be conducted by norcold. The safety recall campaign began on october 19, 2009. Owners may contact norcold service center at 1-800-767-9101 or newmar at 1-574-773-7791.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newmar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V324000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.