The problem
Daimler trucks is recalling certain model year 2008 through 2010 school and non-school buses manufactured from may 10, 2007 through august 31, 2009, equipped with ag2 entrance doors. The entrance door glass may be inadequately bonded to the door frame and may separate from the vehicle.
The risk
Separation of the door glass while the vehicle is in operation could create a road hazard, possibly resulting in a vehicle crash.
The fix
Daimler trucks will notify owners and the buses will be repaired free of charge. The safety recall began on april 23, 2010. Owners may contact thomas built at 1-336-889-4871.
Contacts
Daimler trucks' recall campaign number fl-556. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V344000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.