The problem
New flyer is recalling model year 2002-2006 d60hf diesel 60 foot high floor transit buses equipped with a lift-u wheelchair lift, or have aftermarket lift-u control boxes installed. A defect in the control box could cause the outboard ramp barrier to fold in toward a lift passenger.
The risk
The ramp barrier could pinch the passenger's feet.
The fix
New flyer is working with lift-u (please see recall 09e-051) and will repair the transit buses free of charge. The safety recall began on september 26, 2009. Owners may contact new flyer customer service at 1-204-934-4876 or lift-u at 1-209-838-2400.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized New Flyer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V346000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.