The problem
Nissan is recalling certain model year 2009 and 2010 altima and maxima passenger cars. The upper front strut insulators may have been manufactured out of specification resulting in a potential for the strut insulator to crack.
The risk
If the strut insulator is cracked, there is a potential for the strut rod to come out of its mounting position, which could affect vehicle stability and increase the risk of a crash.
The fix
Nissan will notify owners and dealers will replace both left and right side front strut insulators free of charge. The safety recall began october 2009. Owners may contact nissan at 1-800-nissan1 (1-800-647-7261).
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nissan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V358000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.