The problem
Mack trucks is recalling certain model year 2008-2010 trucks which fail to comply with the requirements of federal motor vehicle safety standard no. 121, "Air brake systems."
The risk
Failure to conform to the requirements increases the application and release time of the service brakes, which could potentially result in a vehicle crash.
The fix
Dealers will rework the air system free of charge. The safety recall began o january 12, 2010. Owners may contact mack trucks at 1-800-528-6586.
Contacts
Mack trucks recall no. Sc0343. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V395000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.