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Safety recall · 09V400000

Engine and engine cooling Freightliner, Sterling, Western Star recall

DAIMLER TRUCKS NORTH AMERICA reported this recall to NHTSA on October 8, 2009. It covers about 18,067 vehicles across 24 model years listed below. The repair is free.

Campaign
09V400000
Reported
Oct 8, 2009
Vehicles
18,067
Area
Engine & cooling

The problem

Daimler trucks is recalling model year 2007-2010 freightliner, sterling and western star vehicles equipped with detroit diesel dd15 epa07 engines which were manufactured with grid heaters. Increased internal grid heater resistance caused by improperly tightened screws may melt the solder on the grid heater circuit board leading to a short circuit.

The risk

A short-circuited grid heater could result in a vehicle fire and injury to vehicle occupants.

The fix

The engine control logic will be reprogrammed free of charge by detroit diesel authorized repair facilities and direct warranty customers to provide cold weather starting without the need of a grid heater. The safety recall began on november 4, 2009. Owners may contact detroit diesel at 1-313-592-5800 and daimler trucks at 1-800-547-0712.

Contacts

Daimler trucks recall no. 09C-4. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Freightliner, Sterling, Western Star dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V400000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 09V400000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. DAIMLER TRUCKS NORTH AMERICA's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 09V400000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 09V400000 announced?

DAIMLER TRUCKS NORTH AMERICA reported it to NHTSA on October 8, 2009. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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