The problem
Glaval bus is recalling certain transit buses equipped with trans/air air conditioning systems. Each trans/air system comes with an electrical kit and ec pc board which if improperly installed could overheat.
The risk
An electrical failure in the relay board, can cause overheating and pose a serious fire hazard.
The fix
Glaval bus will notify the owner and the bus will be repaired free of charge. The repair will be performed by trans/air. Please also see trans/air defect report 09e-042. The safety recall began on november 10, 2009. Owners may contact trans/air warrant and service department at 1-800-673-2448.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Glaval Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V423000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.