The problem
E-n-g mobile system is recalling certain model year 2008 chevrolet w5500, model year 2007-2009 dodge 3500, model year 2009 Mighty mover, model year 2006-2009 ford e-250, e-350 and e-450, model year 2008-2009 gmc w4500, model year 2007 international 4300, model year 2009 toyota land cruiser vehicles equipped with carrier airv ceiling units, model nos. 68Rv0010ba, 68rv0012ca, and 68rv0010ea. The heater element in these assemblies may be defective which could cause the unit to create smoke or sparks.
The risk
THIS DEFECT COULD RESULT IN A FIRE.
The fix
E-n-g mobile system will notify owners and the vehicles will be repaired by carrier free of charge. Please see carrier's defect report 09e-053. The safety recall is expected to begin during december 2009. Owners may contact carrier at 1-877-584-7059 or e-n-g mobile system at 1-925-798-4060.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, Dodge, Eng dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V434000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.