The problem
Farber is recalling certain model year commercial specialty vehicles manufactured between march 4 and october 20, 2009, equipped with carrier airv ceiling units, model nos. 68Rv0010ba, 68rv0012ca, and 68rv0010ea. The heater element in these assemblies may be defective which could cause the unit to create smoke or sparks.
The risk
THIS DEFECT COULD RESULT IN A FIRE.
The fix
Farber will notify owners and the vehicles will be repaired free of charge. The repairs will be performed by carrier. The safety recall began on november 17, 2009. Owners may contact carrier at 1-877-584-7059 or farber at 1-800-331-3188.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Farber dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V440000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.