The problem
Curt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 chrysler town and country vans, 1996-2007 dodge caravans, and 1996-2004 plymouth voyager vans. When the hitch is loaded to the maximum rating, the hitch may fracture or break at the bend location where the main body of the hitch meets the hitch muffler strap.
The risk
If the area in question fractures or breaks, this could cause an unstable driving condition, possibly resulting in a crash.
The fix
Curt mfg will notify owners of record and will replace the hitch free of charge. The safety recall is expected to begin during august 2010. Owners may contact curt mfg at 1-715-831-8713.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10E034000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.