The problem
Chrysler is recalling certain model year 2005-2006 dodge caravan, grand caravan and chrysler town & country vehicles originally sold in or currently registered in the states of connecticut, delaware, iowa, illinois, indiana, kansas, kentucky, massachusetts, maine, maryland, michigan, minnesota, missouri, nebraska, new hampshire, new jersey, new york, north dakota, ohio, pennsylvania, rhode island, south dakota, tennessee, utah, vermont, virginia, west virginia, wisconsin, alaska and the district of columbia. The front crash sensors may crack under certain environmental conditions and allow water to enter into the sensor. This can cause the sensor to become inoperative and illuminate the airbag warning light. These sensors were added to enhance the performance of the airbag system in certain frontal crashes.
The risk
If the front crash sensors become inoperative, the driver is immediately alerted by illumination of the airbag warning light and the vehicle should be promptly serviced. Until the vehicle is repaired, the airbags may not provide the enhanced protection in the event of a crash.
The fix
Chrysler will replace the front airbag sensors with a new design. This service will be performed free of charge. The safety improvement campaign will begin during june 2010. Owners may contact chrysler at 1-800-853-1403.
Contacts
Chrysler's campaign number is j38. Chrysler has not decided that this is a defect related to motor vehicle safety. However, chrysler has informed nhtsa that it will provide the modifications described above at no cost.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V008000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.