The problem
North american bus industries, inc. (Nabi) is recalling certain model year 2009 416 standard model floor city transit buses manufactured between october 30, 2008, and december 18, 2009. The mounting plate that holds the steering gear assembly may not have been sufficiently welded.
The risk
An insufficient weld could lead to a separation or partial separation of the plate and cause the driver to loose proper steering control of the vehicle, possibly resulting in a crash.
The fix
Nabi will notify owners and repair the vehicles free of charge. The safety recall began on january 26, 2010. Owners may contact nabi customer service at 1-256-831-4296 ext. 1308.
Contacts
Nabi's campaign number is 20101. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nabi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V011000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.