The problem
Jayco is recalling certain model year 2009-2010 eagle and model year 2010 designer fifth wheel travel trailers. In the presence of moisture, a remote activation module for the leveling jack may activate autonomously without the use of the remote control.
The risk
If the jack were to activate while the vehicle is being towed, it could result in a crash leading to property damage, injury, or death.
The fix
Dealers will install a relay which will prevent the remote module from self-activating in the presence of moisture. The safety recall is expected to begin during february 2010. Owners may contact jayco at 1-800-283-8267.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V021000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.