The problem
General motors is recalling certain model year 2009 and 2010 pontiac vibe passenger vehicles. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.
The risk
A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
The fix
General motors will notify customers when a recall remedy is available for recall 10038: floor mat interference and accelerator pedal. Gm requests that customers take out any removable (carpeted, all-weather, or other) driver's floor mat and not replace it with any other floor mat, and place it in the trunk until the floor mat interference and accelerator pedal recall remedy is ready and implemented. In the event that owners choose not to take out their removable floor mat, general motors strongly recommends that owners use only floor mats designed specifically for the model and model year of their vehicle, and that it is properly installed and secured. Do not use a mat that is flipped over with the bottom-side up, and do not stack one floor mat over another. In addition, check the operation of the accelerator, brake, and clutch (if applicable) pedals to assure that the floor mat does not interfere with them. Owners may contact pontiac at 1-800-620-7668 or at the owner center at www.Gmownercenter.Com.
Contacts
Gm recall no. 10038. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Pontiac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V024000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.