The problem
Keystone is recalling certain model year 2010 fuzion travel trailers and fifth wheels with the touring edition ii package. The rear ramp door cable support bracket bolts may fail when the door is used in the patio position.
The risk
A falling door can lead to an increased risk of personal injury if a person is on the door in the patio position.
The fix
Dealers will replace the ramp door cable hardware with the correct hardware free of charge. The safety recallbegan on february 15, 2010. Owners may contact keystone customer service at 1-866-425-4369.
Contacts
Keystone recall no. 10-128. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V044000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.