The problem
Coachmen is recalling certain model year 2009-2010 prism and freelander recreational vehicles built on 2008 sprinter chassis. The engine control module may not actuate the egr valve sufficiently to prevent soot accumulation, resulting in improper valve operation or sticking.
The risk
Improper valve operation may cause excessive exhaust emissions, illumination of the malfunction indicator lamp and a vehicle limp-in condition increasing the risk of a crash.
The fix
Coachmen is working with chrysler to remedy this campaign and will reprogram the vehicle's engine control module free of charge. The safety recall began on january 8, 2010. Owners may contact coachmen at 800-453-6064 and chrysler at 1-800-853-1403.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coachmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V078000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.