The problem
New flyer is recalling certain model year 2004-2009 transit buses. These models have an inspection panel located above the drive shaft in the passenger compartment flooring for easy inspection and removal of the drive shaft. This panel may not be of sufficient strength to prevent foreign matter from entering the passenger compartment in the event of a drive shaft failure.
The risk
Failure of the drive shaft access panel to maintain passenger compartment integrity could result in injury or death.
The fix
Dealers will incorporate an energy absorbing honeycomb material to the underside of the access panel. This service will be performed free of charge. The safety recall began on march 10, 2010. Owners may contact new flyer at 204-934-4874.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized New Flyer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V089000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.