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Safety recall · 10V137000

Equipment adaptive / mobility Blue Bird recall

BLUE BIRD BODY COMPANY reported this recall to NHTSA on April 5, 2010. It covers about 5 vehicles across 1 model year listed below. The repair is free.

Campaign
10V137000
Reported
Apr 5, 2010
Vehicles
5
Area
Equipment & accessories

The problem

Blue bird has notified nhtsa about a defect in certain model year 2010 all american transit buses manufactured from september 23 through november 19, 2009 equipped with certain ricon s series and k series l-model wheelchair lifts. There is a problem in the software that controls the lift's "up" function. If the "up" switch is released before the floor level limit switch is activated, the lift may continue its upward travel for approximately 1 second before stopping. The continued upward travel may overrun the floor level cut off point.

The risk

When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.

The fix

Blue bird will notify owners and the repairs will be performed by authorized ricon dealers free of charge. Currently ricon is developing a software solution and is not available. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on may 4, 2010. Owners may contact ricon at 1-818-267-3000 or blue bird at 1-478-822-2242.

Contacts

Blue bird's recall campaign number is r10rv. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V137000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2010 Blue Bird All American042F

Questions

Is the 10V137000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. BLUE BIRD BODY COMPANY's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 10V137000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 10V137000 announced?

BLUE BIRD BODY COMPANY reported it to NHTSA on April 5, 2010. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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