The problem
General motors has notified nhtsa of a defect in certain model year 2010 chevrolet express and gmc savana vans 2500, 3500 and 4500 series. Some of these vehicles have a condition in which the generator may develop a low resistance short within the voltage regulator.
The risk
The low resistance short could eventually generate enough heat to result in an engine compartment fire.
The fix
Dealers will inspect and replace any suspect generators if necessary free of charge. The safety recall began on april 12, 2010. Owners may contact chevrolet at 1-800-630-2438 and gmc at 1-866-996-9463 or at the owner center at www.Gmownercenter.Com.
Contacts
Gm recall no. 10216. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V138000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.