The problem
The braun corporation is recalling certain model year 2008 through 2010 chrysler town & country and dodge caravan commercial entervans which were altered by braun between january 21, 2009 and march 19, 2010. During conversion, the chassis was raised and the floor was lowered to accommodate wheelchair accessibility features. In raising the chassis, the fuel fill pipe comes into closer proximity to the left rear tire. In rough or aggressive driving situations, the tire may intermittently contact the fuel fill pipe.
The risk
Contact between the tire and fuel fill pipe may wear a hole in one or the other components over time. This may result in loss of vehicle control in the event of tire pressure loss, or a vehicle fire in the event the fuel pipe is compromised.
The fix
Braun will notify owners and repair the vehicles free of charge. The safety recall began on june 4, 2010. Owners may contact braun toll-free at 1-800-488-0359.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Braun, Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V148000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.