The problem
Hino is recalling certain model year 2008-2010 nv8j trucks equipped with allison 3000 rds automatic transmission. The drive coupler bolts may not have been properly tightened at the factory due to the incorrect tool possibly being used during the manufacturing process.
The risk
If the drive coupler bolts were to loosen it could cause a vibration in the driveline. If this vibration were ignored, the drive coupler bolts could shear and the coupling between the engine and torque converter would not transmit power. This ultimately could result in a crash.
The fix
Hino will notify owners and dealers will repair the vehicles free of charge. The safety recall began on november 9, 2010. Owners may contact hino at 1-248-699-9330.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hino dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V154000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.