The problem
The braun corporation is recalling certain model year 2008 through 2010 chrysler town & country and dodge caravan mobility conversions which were altered by braun between january 21, 2009 and march 19, 2010. During conversion, the chassis was raised and the floor was lowered to accommodate wheelchair accessibility features. In raising the chassis, the rear spring hats come into closer proximity to the rear tires. In rough or aggressive driving situations the tires may intermittently contact the rear spring hats.
The risk
Contact between the tire spring hat may wear a hole in the tire over time. This may result in loss of vehicle control in the event of tire pressure loss increasing the risk of a crash.
The fix
Braun will notify owners and repair the vehicles free of charge. The safety recall began on june 4, 2010. Owners may contact braun toll-free at 1-800-488-0359.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Braun, Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V164000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.