The problem
Dtna is recalling certain model year 2009 and 2010 hdx non school buses manufactured beginning november 20, 2007 through may 8, 2009. The heater coolant flow valve actuator 0-ring may allow coolant leakage into the heater core compartment and the actuator pc board area potentially causing the actuator to overheat and/or melt.
The risk
An overheated and/or melted actuator may result in a vehicle fire.
The fix
Dtna will notify owners and repairs will be performed by thomas built dealerships free of charge. The safety recall began on july 6, 2010. Owners may contact thomas built at 1-336-889-4871.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V184000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.