The problem
Nova bus is recalling certain model year 2009-2010 nova lfs 40 ft and model year 2010 nova lfs 60 ft t-drive transit buses manufactured from august 27, 2007 through november 11, 2010, equipped with cummins isl or isb engines. The bolts on the engine cradle were not torqued according to appropriate specifications.
The risk
The bolts can be worn prematurely and break off, increasing the risk of a crash.
The fix
Nova bus will notify owners and repair the buses free of charge. The safety recall began on july 1, 2010. Owners may contact nova bus at 1-450-472-6410.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nova Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V216000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.