The problem
General motors is recalling certain model year 2010 cadillac srx equipped with a 2.8L v6 engine. If low octane (regular) fuel is used in the vehicle instead of the required high octane (premium) fuel as stated in the owner manual and on the fuel filler door, the combination of regular fuel usage and aggressive driving maneuvers may induce pre-ignition. If pre-ignition occurs, you may hear a pinging or knocking sound from the engine.
The risk
If the vehicle continues to be driven after the onset of this noise, a connecting rod or piston may break, resulting in engine damage, and perhaps engine failure, which would disable the vehicle increasing the risk of a crash.
The fix
Dealers will reprogram the engine control module free of charge. The safety recall is expected to begin on or before june 11, 2010. Owners may contact the cadillac customer assistance center at 1-866-982-2339 or at the owner center at www.Gmownercenter.Com.
Contacts
Gm's recall campaign number is n100093. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cadillac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V223000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.