The problem
Navistar is recalling certain model year 2010 and 2011 international 4300m, 8600, lonestar and prostar brand trucks manufactured from may 6, 2009 through may 25, 2010. The fastener that clamps the pitman arm to the steering gear shaft may have been undertorqued upon assembly. An under torque condition may cause wear of the interconnecting splines of the arm and the shaft possibly allowing the pitman arm to slip over the shaft resulting in a reduction of steering control.
The risk
A reduction of steering control increases the risk of a crash.
The fix
Navistar will notify owners and dealers will repair the vehicles free of charge. The safety recall began on july 9, 2010. Owners may contact navistar at 1-800-448-7825.
Contacts
Navistar's recall campaign number is 10511. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V259000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.