The problem
Coach & equipment is recalling certain model year 2005 through 2007 phoenix shuttle buses manufactured from march 2005 through june 2007 and equipped with ricon s and k series platform style wheelchair lifts. The vertical support arms were improperly welded.
The risk
In the event this condition occurs during passenger operations it may not be possible to close the lift door causing the vehicle interlocks to remain engaged preventing movement of the vehicle or the ability to load or unload passengers with disabilities from the vehicle.
The fix
Coach & equipment will notify owners and the repairs will be performed by authorized ricon dealers free of charge. The safety recall is expected to begin during july 2010. Owners may contact ricon customer service at 1-800-322-2884 or coach & equipment at 1-315-536-2321.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coach And Equipment dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V262000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.