The problem
Forest river is recalling certain model year 2011 salem and wildwood travel and fifth wheel trailers manufactured from october 2009 through june 11, 2010. The temperature control mechanism of the water heater may have been damaged during installation in the unit. As a result, the burner may flame up out of control when lit.
The risk
The excess flame outside of the burner chamber can result in a fire in the rv trailer.
The fix
Dealers will repair or replace the water heater free of charge. The safety recall began on june 15, 2010. Owners may contact forest river at 574-534-6913.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V281000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.