The problem
Blue bird is recalling certain model year 2010 and 2011 all american and vision model school buses manufactured from march 25, 2009 through january 12, 2010. The driver's seat shock damper may break allowing the driver's seat to unexpectedly drop to the floor without warning.
The risk
In the event this should occur while the bus is in operation, the driver may lose control of the vehicle, possibly resulting in a crash.
The fix
Blue bird will notify owners and replace the seat shock as necessary. The safety recall began on august 20, 2010. Owners may contact blue bird at 1-478-822-2242.
Contacts
Blue bird's recall campaign number is r10sf. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V298000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.