The problem
Coachmen is recalling certain model year 2010 and 2011 catalina travel trailers manufactured from june 23, 2009 through june 14, 2010. A foam seal with an adhesive was used on the egress (emergency) windows. As a result, the egress window may stick or may require more than 20 pounds of pressure to open.
The risk
In the event of an emergency, an egress window may be difficult to open, increasing the risk of personal injury.
The fix
Coachmen will notify owners and dealers will repair the vehicles free of charge. The safety recall began on july 13, 2010. Owners may contact coachmen rv customer service at 1-800-453-6064.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coachmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V301000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.