The problem
Fleetwood rv is recalling certain model year 2010 encounter and model year 2011 storm 28ms class a motor homes manufactured from december 16, 2009 through july 1, 2010. An emergency egress window was not installed in the road side bedroom wall. In the event of a fire or other emergency, persons in the bedroom area must exit through the door side bedroom emergency egress window or through the forward entry door.
The risk
If the entry door and the door side bedroom emergency egress windows are blocked, there is no way out of the motor home increasing the risk of personal injury.
The fix
Dealers will remove the existing road side window and replace it with an emergency egress window. This service will be performed free of charge. The safety recall began on july 28, 2010. Owners may contact fleetwood owner relations at 800-509-3418.
Contacts
Fleetwood safety recall no. 10625Frv. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Fleetwood dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V304000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.