The problem
New flyer is recalling certain model year 2008 d40lfr and model year 2009 de60lfr heavy duty low floor transit buses equipped with trw igen3 intermediate steering columns. The weld around the igen3 steering shaft tube that secures the spline tube to the intermediate tube may be mis-located.
The risk
Mis-located welds may result in torsional and axial strength falling below acceptable levels. This condition could result in separation of the steering column, loss of steering control and a vehicle crash without warning.
The fix
The safety recall began on august 2, 2010. Trw is handling the remedy for this campaign please see trw's defect report 10e-026. The corrective action involves inspection and replacement of the steering columns if found to be defective. This service will be performed free of charge. Owners may contact trw at 765-429-1768 or new flyer customer service at 204-934-4876.
Contacts
New flyer safety recall no. R10-014. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized New Flyer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V313000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.