The problem
Navistar is recalling certain model year 2008 workhorse r20 chassis manufactured from february 5, 2007 through september 24, 2008, equipped with caterpillar c7 engines. The #5 and #6 fuel lines may crack at the fastening point to the common fuel rail and cause a fuel leak.
The risk
A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
The fix
Caterpiller will notify owners and repair the vehicles free of charge. The safety recall began on september 9, 2010. Owners may contact caterpillar toll-free at 1-800-447-4986 or navistar at 1-260-461-1890.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Workhorse dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V314000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.