The problem
Jaguar is recalling certain model year 2010-2011 jaguar xk and model year 2010 xf v8 5.Ol gasoline engine vehicles. The in-tank electric fuel pump may not be correctly activated as the fuel pump relay is not energized following a vehicle start up cycle. An inadequate supply of fuel to the engine could result.
The risk
Fuel starvation to the engine leads to engine stumble followed by engine cut out with minimal warning and could potentially cause a crash.
The fix
Dealers will download revised software free of charge. The safety recall is expected to begin on or before august 30, 2010. Owners may contact jaguar at 1-800-452-4827.
Contacts
Jaguar safety recall no. J017. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jaguar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V332000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.