The problem
Roadtrek is recalling certain model year 2008 through 2010 roadtrek 17pc, 17vc, 19pc, 19vc, 21pc, and 21vc model class "b" motorhomes built on gm express van chassis from january 1, 2008 through january 1, 2010. On some motorhomes, the lumbar support wire harness which is between the switch and the lumbar motor may have insulation that is not rated against risk of fire as per specification.
The risk
If there was a short in the 12v wire harness, the insulation could then melt or burn creating a source of ignition which could result in a fire.
The fix
Roadtrek will notify owners and dealers will replace the wire harness in both the driver side and passenger side front seats as required free of charge. The safety recall began on august 3, 2010. Owners may contact roadtrek service department at 1-888-roadtrek (762-3873) or 1-519-745-1169.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Roadtrek dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V333000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.