The problem
Toyota is recalling certain model year 2000-2004 avalon vehicles. Due to improper casting of the steering lock bar, there is a possibility that a minute crack may develop on the surface of the lock bar. Such a crack may expand over a long period of repeated lock and unlock operations, and eventually the lock bar could break.
The risk
Should the steering lock bar break, the steering wheel would lock and the driver would lose the ability to steer the vehicle, increasing the risk of a crash.
The fix
Dealers will replace the steering interlock device free of charge. The safety recall began on september 7, 2010. Owners may contact toyota at 1-800-331-4331.
Contacts
Toyota safety recall no. Aoh. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V345000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.