The problem
Toyota is recalling certain model year 2003-2007 lexus lx470 vehicles. The construction of the steering shaft is such that the snap ring on the shaft may disengage when the vehicle experiences an unusually severe impact to the front wheels. If the snap ring becomes disengaged and the steering wheel is then repeatedly turned to the locked position, over time the steering shaft may become disconnected.
The risk
This could result in loss of steering control increasing the risk of a crash.
The fix
Dealers will replace the snap ring with a newly designed one and install an additional component which will prevent separation of the steering shaft. This service will be performed free of charge. The safety recall began on august 23, 2010. Owners may contact lexus at 1-800-255-3987.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Lexus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V346000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.